Posted on 05-Sep-2018

Spartan 24 Hour Security

The security staff is an important component of your venue staff. Club security or door supervisors have long been hired for their larger-than-life size and their physical intimidation factor. Owners hoped that by hiring huge body builders, they would reduce the number of incidents because people would be afraid to mess with them.

That theory is changing somewhat as more bars and clubs look for improved communication and problem-solving skills in security personnel. An effective door supervisor can help you head off incidents before they become big problems. A good door supervisor has

Effective communication skills

This idea may be new to some people who have been in the bar business for a while, but the ability to talk to customers, including those who are intoxicated or potentially violent, is the best first step in avoiding a fight or other incident.

A quick wit

It may seem strange, but having a sense of humour can help diffuse tense situations. Although you don’t want someone who is extremely sarcastic and will alienate patrons or cause a situation to escalate, someone with quick one-liners can often keep things on an even keel.

The ability to make appropriate decisions

Throwing someone out of the bar is not always the answer. A good door supervisor needs to have other tools in his/her repertoire. Ask the potential door supervisor about how he/she handled difficult situations in the past.